At UTfashions, we are committed to delivering your orders in a timely, reliable, and efficient manner. We work with trusted courier partners to ensure that your products reach you safely and in good condition. This Shipping Policy explains how orders are processed, shipped, and delivered.
Shipping Areas:
UTfashions offers worldwide shipping, including deliveries within Pakistan and international destinations.
Shipping Methods:
We use reputable courier services such as leopard, DHL, FedEx, PostEx, and TCS. The courier partner may vary depending on the destination and shipping requirements.
Delivery Timeframes:
For deliveries within Pakistan, orders are typically delivered within 4 to 6 business days. International deliveries generally take 10 to 15 business days, depending on the destination and courier service. Delivery times may vary due to customs clearance or other external factors.
Order Tracking:
Once an order has been shipped, tracking information is provided via email so customers can monitor the progress of their shipment.
Shipping Charges:
Shipping costs are calculated at checkout based on the total weight of the order and the delivery destination. For shipments within Pakistan, a flat shipping rate of PKR 300 applies. International shipping charges depend on the weight of the package and the destination country.
International Shipping and Customs:
For international orders, customs duties, taxes, or other charges imposed by the destination country may apply. These charges are the responsibility of the customer and are not included in the product or shipping price. Delivery timelines may be affected by customs processing.
Delivery Confirmation:
In some cases, a delivery signature may be required at the time of delivery to ensure secure receipt of the order.
Lost and Damaged Shipments:
If an order is lost or arrives damaged, customers are advised to contact our customer service team as soon as possible so that we can assist in resolving the issue.
Contact for Shipping Queries:
For any questions related to shipping, delivery, or order status, customers may contact us through our official social media platforms or via email. We aim to provide a smooth and reliable delivery experience for all customers.